Wednesday

What's Wrong with the Job? 12 Possible Reasons Why Employees Leave

There are those reasons employees don't mind sharing with others as to why they don't work for a certain company any longer, but then there are those work observations they would never discuss because they wouldn't want to burn any bridges.  Human Resources may know, but then again maybe not especially if some staff are too chummy with managers and supervisors or at fault.

So the following are some straightforward reasons why some workers leave that can be uncovered either before you take on a position, while you are working there or after you start a new job working elsewhere.  Notice the cost savings and the headaches you no longer will have if you suggest some practical workplace changes.

1)  It was boring working there.

What exactly are one's duties and when put into practice is there really enough work to hire someone for eight hours a day for five days a week?

2)  Managers, assistants and other workers were divisive.

Notice how frequent the staff fraternize.  Do they realize that their socializing is costing the company time, money and quality of work?  Further, this kind of atmosphere often causes tension.  Is it really necessary to visit a manager's office more times than one goes to the bathroom?  All the talk definitely isn't about work.

3)  People are lying to protect their jobs.

Some of the selfish, vindictive, veteran employees are also the most harmful!  They have protected their jobs for so long with their secrets, lies, denials, and cover-ups that no wonder why new employees never seem to stay.  Notice a pattern with a veteran employee who often points out the mistakes of others, doesn't bother to train effectively, and always has excuses as to why something wasn't done accurately.

4)  Management couldn't care less about the issues that were raised.

Time and time again employees point out challenges and provide solutions and nothing seems to get done.  No wonder why there is a high turn-over!

5)  Co-workers had unchecked personality disorders that impacted business.

"That's just how he/she is..." says the supervisor excusing yet another offensive comment by a trouble-making employee.  Not good enough!  Why aren't write-ups fully enforced?  When a disorder is increasingly causing problems in the workplace either an employee gets help or is terminated.

6)  Substance abuse ongoing with a staff member.

Often taking breaks, lying about one's whereabouts, the odd smell on clothing, glassy or blood-shot eyes, hmm, someone has a major problem.  When the addict makes repeated errors, nothing is done.  Say goodbye to another observant worker who has had enough of the excuses as to why work is incomplete or not done.

7)  Flirtatious managers and/or supervisors.

You would think with all the sexual harassment policies in place one wouldn't even attempt to cross the line, yet he or she does.  Rather than raise the matter up with upper management and possibly face backlash, one attractive employee after another leave.  Does anyone ever notice anything?

8)  People stole and then covered things up.

Before one is thrown under the bus, he or she is out of there!  No one wants to work among thieves and liars if they have good sense.  Employees like this are always saying, "I'm just borrowing it." Sure.  "You didn't see that...Those numbers are correct."  Yeah right!  

9)  Management and/or supervisors were unreachable at crucial times during business hours.

So grateful to have help, yet far too eager to put one's phone on vibrate or off.  Now what is the new employee supposed to do?  You guessed it, figure things out rather right or wrong.  That split decision-making gets old over time.  Employees surely burn out too!

10)  Owners didn't bother to spend money to fix recurring problems.

There are ways to get things done, but you won't like them.  The employee is going to take matters in his or her own hands especially when management is ignoring phone calls.  He or she is going to walk just when you need him or her the most.  Making excuses and telling lies to customers' gets old.  Fix the problem!

11)  Worked far too many hours while the company was slow to hire new employees.

So the company wants to see how much work can be done with as few hands as possible.  Great cost-savings move; however, sooner or later expect your best workers to start looking elsewhere for more pay with less responsibilities.

12)  When customers' issues arose, management often took their side even when they were in the wrong.

What happened to team work makes the dream work?  Not only are staff being cut, but now customers are always right too?  Don't be surprised to see an employee's resume saved on the desktop.  Some customers have their share of hidden agendas and they sure aren't in the best interest of the company.  Listen to your employees with an open mind; rather than a mind ready to go on attack!

Recognize any of these things occurring in your establishment, you know what to do, be proactive before your good workers walk!

Nicholl McGuire manages this blog and many others.  The wife and mother of four sons is an nonfiction author and inspirational speaker.  She also works offline providing administrative support.

Friday

Lying Co-Workers: Denials and Cover-ups

You know you have family members who you just can't be around you for long because they are liars, but sometimes co-workers can be just like that too!  From lying about who stole lunches out of the breakroom fridge to personal purchases using the corporate credit card, these lying co-workers do nothing more than cause unnecessary tension at the workplace and eventually cause good workers to look for employment elsewhere!  If you suspect you are being lied to by a co-worker or many co-workers, here's what you do.

Document and gather evidence.

Before you can make an accusation, you must have evidence and proof that the liar is guilty.  The day the act happened, time and date, video image(s), conversation with or between others about questionable acts, witnesses who saw the act, financial statements that show someone lied, days the guilty employee was supposedly working, personal days off while participating in act impacting the company, etc.  No amount of complaining to Human Resources, managers or supervisors will do much if you have nothing.  However, keep in mind they too might deny, lie and cover-up when they are friendly with the lying coworkers.  So document what they told you as well like a refusal to believe that what was said was true.

Confront the liars with witnesses present.

You don't act like a lawyer in the courtroom when confronting them but rather you simply ask, "What happened to the lunches that were in the fridge last week?  Where are the receipts of those purchases you made using the corporate card?  Now where might I find those items?"  Liars deny everything, so what you will do next is either share what you know with management or if you are in a leadership role hold a meeting and present evidence.  The witnesses, some who might even be a bit bias, will have nothing to do but just stand there.  Busted!

Note the consequences.

Was there any action taken for rule-breaking?  If not, note your observation and keep it handy for when business owners, presidents, or other significant leaders come to town.  You can also send information along with attachments via email prior to their arrival or simply make a phone call.

Plan your future.

When you have observed that management has no intent to investigate a matter, handle a situation, or rather lie too, cover-up, or deny something had occurred, then you escalate the matter.  If nothing is being addressed from top leaders, start looking for another place to work. Chances are there is a nest of more corrupt things going on you have yet to uncover.  No job is worth putting your good name, health or freedom in jeopardy!

Nicholl McGuire is the author of What Else Can I Do on the Internet? and other books.

Tuesday

Leadership Falling Out of Love with Staff

When you first started working with your staff, you were confident in your choices.  It appeared like everyone got along and work was getting done, but in time things changed.  You noticed that one tends to be argumentative, another has a troubled personal life that trickles into the work place periodically, and others make up their own hours and do personal business on company time.

Your love for the staff you brought on board has faded away.  You tried to excuse their behaviors while suppressing your thoughts about them.  You talked with each about their weaknesses and strengths, but your meetings only caused more tension.  You even felt guilty at times for how you felt, the tone of voice when you explained things, and made up for your actions or inactions on matters by gifting your staff.  Yet, despite everything you have done, you wish your staff to be different.

It happens; leaders everywhere experience great frustration with staff.  They do almost everything to motivate their workers to do better at the workplace.  However, when bridges have been burned, negative attitudes appear to be going nowhere, and anger between staff members steadily rises, it is time to do what many leaders hate, put seeds in their heads about going elsewhere before one has to terminate each.

From mentioning other places to work in casual conversation to systematically leaving certain staff out of projects, some leaders know how to gradually end their loveless relationships with employees.  You might have to any one of the following things to better workplace relationships or end them altogether.

  1. Express how you feel to each staff member about his or her actions or inactions at the workplace.
  2. Let your staff know that you will be making changes in the near future if they should not do any better.
  3. Outline what it is you expect from them and follow up.
  4. Set a timeline on when you need to get things done.
  5. Don’t hesitate to reprimand the most troubled of the group in front of others when he or she is being argumentative.
  6. Show appreciation when you observe staff making changes.
Oftentimes there are no easy solutions when a staff has gotten away with so much over a long period of time.  Some may have established connections that might reverse the tables so that it makes you look like you are the bad guy or gal for your criticism.  Re-evaluate how you manage your staff, be sure to have others at the workplace or those in waiting in the background who know the positions of those you plan to terminate.

In time, the love for your employees will return, but not in the same way that it once was.  You will find yourself wiser, more observant, less emotional or connected to them having gone through this experience.