Monday

The Causes Of Workplace Stress And How Best To Prevent This From Happening

The modern world is work focused and employment based. We spend the majority of our waking hours at the workplace and this has its own benefits and problems. One of the most common of these problems is workplace stress. This is a chronic ailment caused by conditions that negatively affect your performance and overall well-being. It can also affect an individuals' psychological and physical health, as well as organization's effectiveness. Workplace stress is affecting a whole spectrum of the population ranging from doctors to plumbers

Workplace stress is now recognized globally as a condition that can affect all categories of workers, in all types of jobs. Stress is a source of tension and frustration that may arise through a number of interrelated influences on behavior, including the individual, group, organizational and environmental factors. This usually leads to loss of concentration, sleeplessness, and it can also increase the risk for illness, back problems, accidents, and lost time. Workplace stress is now one of the most prevalent reasons for lost working days, which hinders the progress of the organization as well as the individual.

There are various reasons for workplace stress and one of them is management. This usually happens when managers behave in an authoritarian way, offer no constructive support or advice to the work force or deny promotional opportunities to the deserving members of the company. This is when employees become frustrated or cynical towards the organization. Another reason for workplace stress is overbearing or jealous work colleagues. Office gossip can be harmless fun if kept within reason but if it is constantly directed towards one particular person then it can be quite damaging and lead to a lot of workplace stress for the person concerned.

There are steps that organizations can take to prevent or minimize the effects of workplace stress, so that they have more contented and happier employees. Some of the ways to achieve this is to make sure that your workforce have a voice and are heard, they are aware of their importance to the organization and are seen as unique and exceptional. Some of the policies that can help towards this are to include flexi-time, working from home, stress coaching, on the job support, keeping jobs open during sick leave, provision of quiet rooms, exercise provision, training initiatives and social activities.

Workplace stress can also be caused because of the work place atmosphere, for instance noisy, dirty, messy areas can all contribute towards job stress. It is therefore a good idea to keep the work areas clean and tidy to have a healthy, relaxed and stress free working environment.

Employees can also contribute towards minimizing and preventing workplace stress. Worker s should refrain from harassment or bullying. They should not tease, insult or even threaten others due to their sex, religion or race. Under no circumstances should they spread malicious gossip in order to destroy another's good name.

By working together, employees and management can minimize and prevent a lot of workplace stress. Organizations should always be looking for ways that lead to a workforce that is happy, healthy and therefore more productive.

Nim Aulakh is a writer and webmaster. Find out more about the causes of workplace stress and how to deal with it. There are so many easy ways to prevent job stress. One easy way is by having aromatherapy stress relief

Thursday

If you ever need anything...

Workplace drama? I've had my share that was my reason for putting together this blog. As I write, I think of one supervisor who loved to walk by my cubicle staring, smirking, or saying something stupid. He was always very careful about what he said and did so that he wouldn't be accused of harassment. One day a co-worker commented to me, "You know why he is always bothering you?" I said, "No." She said, "Because he likes you." That was the last thing I thought. But when I took a moment to think about it, he did act like one of those goofy little boys who would tap a little girl's shoulder and then run or pull her hair, hoping she would chase after him. My co-worker was right. So I made a point not to be friendly and always act very serious where he was concerned.

He tried to make small talk and I would just keep it business related. He wanted to know what was wrong with me? I would always tell him nothing and then quickly talk about the business at hand. He tried to make it his business to get me to open up, but I wouldn't budge. I continued to be guarded in everything that I did when he was around. He got the point, but it didn't keep him from commenting on my hair or looking at me when I wasn't looking. My co-worker liked to instigate him to do or say something, "You know you like her..." she would say. His cheeks would turn bright red and he would keep walking. Oftentimes, her bold accusations would keep him off my back.

I never wanted him to think I was even a little bit interested in him and it all worked out for the best. Eventually we were all downsized and I needed him for a reference. He didn't give me any problems about it. He told me how much he appreciated my work and if I ever needed anything don't hesitate to ask. "Yeah I bet," I thought. He smiled and for the first time in three years I gave him a hug. My big mouth co-worker said to him, "You know you like that!" His cheeks turned red. A few days later I left the job before they told us to go. I was ready to start a new job elsewhere. I know he missed me, I could see it in his eyes. Like I said, it all worked out for the best!

Nicholl McGuire

Wednesday

Companies self-destruct when workplace bullies run amok!

I have vivid memories of being bullied when I was in the fourth grade. Darrell would line me and other classmates up each morning and extort our lunch money under threat of beating us to a pulp! Darrell had already missed about two grades and towered over everyone. We were thoroughly intimidated. Growing tired of watching other kids enjoying their lunches I came up with an idea. I'll tell my mom about it and she will get him off my back! I knew my dear mother would show me empathy.

Wrong! She gave me one of the worst thrashings of my life and said, "Don't you let that boy take your lunch money. I'm going to call your teacher tomorrow to make sure you eat lunch." Now I was really in a jam, I had to decide who I was more afraid of Mom or Darrell! I didn't get an inch of sleep that night and the next morning went off to school hoping to hide from Darrell. Unfortunately, he caught me before the homework bell and proceeded to pound me for refusing to cough up my lunch money.

During the course of the fight I remember being cheered on by other victims of Darrell's tyranny. Mercifully, the teachers arrived and saved me from further punishment. I looked at Darrell and to my amazement, I had actually bloodied his nose! As we were marched to the principal's office, I was cheered and patted on the back by my classmates. I also got a lot of attention from the girls in my class. I explained to the principal about Darrell's extortion racket and mom's response. He sent me back to class and Darrell was suspended for a week. After that, I never had any more problems with Darrell. We in fact became good friends.

Unfortunately there are "Darrells and Darrellettes" in the workplace who are just as intimidating to fellow employees. Standing up to workplace bullies can be just as frightening for the victims. Workplace bullying can take on different forms such as

psychological abuse
physical abuse
emotional abuse
verbal and non verbal abuse
sabotage of the victims work product


According to Wikipedia workplace bullying, "is the tendency of individuals or groups to use persistent aggressive or unreasonable behavior against a co-worker." From my workplace experience, I have witnessed bullying of customers, vendors, visitors and other interested parties! Bullies in the workplace often take advantage of their power by...

humiliating
insulting
affronting and confronting
intimidating


...the "target" of their abuse. Many times this behavior is played out in front of witnesses to destroy the victim's self esteem. When management allows bullying, trust in the workplace is nonexistent. Studies show that when there is an environment of distrust, employees tend to perform poorly. So bullying is bad for business. when employers are aware of bullying from employees and managers and do nothing to correct it, they share in the negative consequences. Workplace bullies come in all shapes, genders, races and sizes and have a great need for control. Here are the four basic types of workplace bullies.


Yellers

They always have to talk over the target(s).

Blockers

This type likes to undermine the reputation of the target and destroy work product.

Backstabbers

Self explanatory, they work in the shadows spreading ugly rumors and gossip aimed at the target.

Nitpickers

This bully lives to find fault with everything the victim does no matter how trivial. The bully will trash any suggestions by the target for improving workplace performance and efficiency as well.

A national poll conducted by the Workplace Bullying Institute says 37 percent or 54 million American employees have been or are bullied at work. Gary Namie, director of the Institute says, "It’s a silent epidemic". Workplace bullying is also called "mobbing" when two or more managers or employees gang up on a victim. Co-workers who witness bullying have increased levels of low morale and stress. Employees who are the targets exhibit...

insomnia
stroke
depression
migraine headaches
low self esteem
high levels of stress disorder
suicidal tendencies
greater risk of heart disease

Because there are no laws protecting employees from bullying there is no clear definition for it. That makes it hard to distinguish from other behaviors such as sexual and racial harassment. To this point, the federal government has no workplace bully laws. Businesses and organizations by and large don't have policies to prevent it. However, several states have proposed legislation to provide employees some protection. There are some things employees can do to protect themselves.

Learn more about it
Stay calm
Promote your good work
Inform management of the problem(if the bully is the manager go over his/her head)
Understand the bully is the problem not you
Keep good records detailing the bullies behavior over a period on time. This includes names, dates, times, places, witnesses, etc.

Try to get the bully to create a paper trail for you. You would be amazed at how easy it is to get people behaving badly in the workplace to email their negative intent toward you. I have successfully used email that required a response to accomplish this. Keep all the documentation you receive from the bully that helps you prove his/her accusations against you are false.

Finally, if possible always try to have one or more witnesses who aren't intimidated or a part of the bullies "mob" around as witnesses to what is said and done.

Raising awareness and making a stand like the one I did against Darrell are the most effective ways to discourage and prevent workplace bullying. Seeking legal guidance is always an option as well until specific laws are passed to protect employees.

Yancey Thomas Jr. has functioned as a certified and trained mediator in alternative dispute resolution of employment and general civil issues for over 10 years. He is a national panel mediator/neutral through the Cornell University Alliance for Dispute Resolution with emphasis on employment/workplace disputes. As an employee, he has a unique perspective on how to prepare for employment. Yancey's you can learn basic employee rights site offers the job seeker and employee more information on achieving workplace success! Follow this link for more relevant info on workplace bullying.

Workplace Communication

Communication is a two-way process. Communication is successful only when the receiver understands the message intended by the sender.
Effective workplace communication is very essential for smooth and efficient functioning of an organization. The manager should have proper communication with his subordinates, else it will lead to absenteeism amongst workers, lower productivity, development of grapevine networks in an organization. There should be two-way communication in an organization. Manager should have personal contact with his subordinates. He should clearly communicate goals and policies of the organization to his subordinates and should get feedback on these goals and policies.

Feedback plays a very important role in the communication process. It enables us to evaluate the effectiveness of our message. Giving the subordinates chance to provide feedback is important for maintaining a open communication climate. The manager must create an environment that encourages feedback. For example: after communicating a job assignment, he should ask "Do all of you understand?", "Is that clear?", "Do you have any doubts?", etc. This will ensure that whether his message is understood or not.

Both upward and downward communications are important. Upward communication will keep manager informed about employees job satisfaction, employees feelings for their peers and about organization in general. Downward communication is important so that manager can give job instructions, explain the roles and policies and explain the issues which need immediate attention. Similarly we have horizontal communication in an organization which is also very important. It is essential that people working at same level should have effective communication amongst them so that there is co-ordination between them. Communication at workplace should be clear, concise and specific. There should be effective use of body language at workplace. Body language reflects the position of a person in the organization. A manager should make effective use of his body language while communicating with his subordinates.

Communication at workplace is mainly of two types - Verbal (Meetings, Speech, One to One feedbacks etc), Non Verbal (Written, printed, emails etc).

A healthy communication at workplace is good and essential for every business. Author is publisher of www.managementstudyguide.com/business_communication.htm, which provides more information on business communication.

Tuesday

A Major Obstacle to Career Change...The Fear of Self-Promotion and Selling!

Do you have a great business idea or a new career you would like to build? Many people do and some even create their idea. Then they stop. One of the most common obstacles to building a business or career you love is your beliefs about selling and promoting.
Whether you are creating a business or building a career, you will have to sell. You will either be selling a product or service or promoting your own abilities and accomplishments. There is no way to get around it...you must learn to sell.

There are many limiting beliefs keeping us from whole heartedly promoting our business or ourselves. Many of us hold the belief that selling is a negative activity. We believe sales people are pushy, uncaring and annoying. There are many beliefs around the idea that it is "bragging" to talk about our achievements. People should just notice how great we are! Of coarse that rarely happens.

Since you can't be successful and refuse to self-promote or sell then perhaps it is time to change your beliefs around selling. How would it change your attitude if you truly believed that you have something wonderful to share with others? What if you believed that you could promote your business in a way that showed you cared about the success of others? What if you believed that in the process of promoting yourself or your business you could make wonderful friendships and business collaborations?

It all starts with our beliefs which then translate into the attitudes we hold and how we share with others. If you think about it you can probably remember someone who sold you something or offered you a service in a way that felt good. In fact you felt better after they talked to you then before. That is how you want to sell.

Along with changing your beliefs to supportive beliefs around selling it is also time to take a look at how you like to sell. Where do your strengths lie? I found that I loved to show the value of my business through offering workshops. I enjoy leading workshops and talking about my business came naturally in that environment. Others like to get involved in volunteering and in the process share with people what they do for work. Some people thrive on meeting people through networking. Many like to market over the Internet. Some people even enjoy cold calling! Experiment for yourself and find the marketing venue that fits you and your strengths.

As you think about your resistance to promoting your business or yourself make a list of fears and limiting beliefs that come up. When you have your list write an opposite powerful belief to replace it with. Don't let the fear of marketing keep you from the career or business of your dreams. Remember that whatever you have to offer is your unique gift to the world so give it!

Leanna Fredrich helps people discover their passion and build a business or career around it. She specializes in helping people get over their fears and limiting beliefs quickly and easily so they can create their dreams. Are you ready to enjoy a career you love? Get the FREE report "The Top Ten Secrets to Discover Your Passion-filled Work." For your free report go to http://www.LeannaFredrich.com